Posts

Showing posts from November, 2020

Get Help from Prominent Company to Improve Customer Feedback Score

Image
If you think practically and notice things happening around, you will observe that people have shifted to buying products and services online these days. No one visits markets and gets their choice of products because of two reasons. One, they get better deals online, and two, they do not have to make any efforts at all to wander from one store to another for comparing, selecting, and buying. Digitalization has drastically changed everything, but it has also given the power to the customers to rule your services. You must be wondering what we mean when we say so.   Today, people are much more aware than they were a decade ago. They are active and they read everything on the Internet about a product before buying it. When advertising on platforms like Facebook, there is the chance that a user might have come across the advertisement once. S/he may have seen it more than 10 times. But when a survey is conducted by Facebook, the feedback that you receive from the customers is not 100% acc

Facebook Page Customer Feedback Score: What? How? Where to Get Support?

Image
Do you use Facebook to promote your business, its products, and services? Do you have active customers that buy your products using Facebook? If yes, you might have heard about the recent introduction of the Facebook page customer feedback score . Yes, we know the term looks scary but if you understand what this means and how you can use it to benefit your business, you will be able to take your business to new heights.    So, usually, when people buy products from businesses on Facebook, they are prompted to give customer feedback about their overall experience. This includes three parameters: · Product Quality · Shipping Speed · Customer Service Now, here’s the catch! If your customer gives positive feedback for your business on the platform in this survey, you will be able to enjoy all the perks of Facebook ad services. But, if you get a lot of negative feedback on the platform, your company page will get a lower standing and in the worst case, your company