Facebook Page Customer Feedback Score: Indicator of Business Performance

Most businesses these days use social media platforms to provide their products and services. One of the most popular social media platforms that are used by businesses and customers alike is Facebook. This is one of the most widespread social media platforms that are used by people of all genders and age groups. So, if you use Facebook for promoting your business and provide services, you will be able to reach a large customer base across the world. Now, it might seem easy, but here’s the catch! Facebook has introduced a Facebook page customer feedback score feature. This feature allows the customers to leave feedback on your Facebook business page. This feedback will affect your presence and ability to use the platform for providing products and services. This is what your Facebook page customer feedback score tells about your business performance on the platform. · 4 to 5 score : This score indicates that most customers have given positive feedback for your b...